Basic Support
Daily living, medication reminders, light housekeeping, and meaningful routines in your own home.
Minnesota 245D HCBS
Steady support,
close to home.
Caring Hands partners with individuals, families, and case managers across Minnesota to deliver person-centered home and community-based services grounded in dignity, choice, and cultural respect.
- Counties served
- Hennepin, Ramsey, Dakota, Anoka
- Funding
- CADI, BI, DD, CAC waivers
- Languages
- English, Somali, Spanish, Oromo
- On-call
- 24/7 staff support
How can we help?
A neighbor's hand, a professional's care.
Caring Hands Health Services is a Minnesota-licensed 245D provider supporting adults and youth who live with disabilities, complex health needs, or age-related challenges. We help people stay in the homes and communities they love — with the right amount of support, no more and no less.
Every member of our team is trained on the Minnesota Home Care Bill of Rights, the Vulnerable Adults Act, and our own Fraud and Abuse policy. Privacy, dignity, and consent guide every visit.
What we do
Services designed around the person, not the paperwork.
From a few hours of weekly companionship to 24-hour residential support, our programs flex to match each person's plan.
Intensive Support
Habilitation, behavioral support, and skills training for people with higher acuity needs.
In-Home & Community
Skill-building and inclusion supports that connect people to neighbors, faith, work, and joy.
Respite & Relief
Trusted, planned breaks for families and primary caregivers — overnight, weekend, or hourly.
Why choose us
Quality care, tailored to you and your family.
Our Mission
To deliver compassionate, cost-efficient, and comprehensive home care services tailored to each person's unique and ever-changing needs.
Our Vision
To be Minnesota's most trusted home and community-based provider — known for dedicated professionals and culturally responsive care.
Our Values
Person-centered. Culturally sensitive. Accountable. Community-focused. These promises shape every shift we work.
Person-centered care
100+
Minnesotans supported across four metro counties.
4
Waivers accepted
4
Languages spoken
Who we serve
People — first, last, and always.
We support adults and youth living with a wide range of conditions, working alongside families and county case managers to make plans that actually fit.
- Intellectual & developmental disabilities
- Autism spectrum
- Traumatic & acquired brain injury
- Mental health diagnoses
- Physical disabilities & mobility needs
- Chronic medical conditions
- Older adults aging in place
- Transition-age youth (16+)
How it works
From referral to first visit in days, not weeks.
- 01
Referral
Submit our online intake or call us. Takes about ten minutes.
- 02
Assessment
We meet the person, family, and case manager to understand goals.
- 03
Plan
A coordinated support plan is built around the person's preferences.
- 04
Support
Trained staff begin services with continuity built in from day one.
Voices
They didn't just send a worker — they sent the right person. After eight months, my brother still asks for her by name.
Common questions
Things families ask us first.
- Do I need a county case manager to refer?
- No. Families and self-advocates can refer directly. If you don't have a case manager yet, we'll help you connect with your county.
- Which waivers do you accept?
- CADI, BI, DD, and CAC waivers, plus private pay. We can usually verify funding within one business day.
- How quickly can services start?
- Most referrals receive a response within two business days. Service start depends on assessment and staff matching — typically one to three weeks.
- Are your staff trained for complex needs?
- Yes. All Direct Support Professionals complete 245D-required training plus role-specific competencies for behavioral, medical, and overnight support.
- What languages do you support?
- Our staff includes speakers of English, Somali, Spanish, and Oromo. Interpretation is available for additional languages on request.
Office hours: Mon–Fri 8am–5pm · On-call support 24/7
Referral intake
Ready to start a referral?
Our intake takes about ten minutes. Submitted information is encrypted and only viewable by our intake team.